Chromebook Won't Connect to Wi-Fi

Chromebook Won’t Connect to Wi-Fi [2023]

Are you facing the frustrating issue of your Chromebook not connecting to Wi-Fi? If you’re unable to establish a wireless connection on your Chromebook, it can significantly hinder your productivity and access to online resources. In this article, we’ll explore various troubleshooting steps to help you resolve this problem and get your Chromebook back online.

Chromebooks have gained immense popularity due to their simplicity and reliability. However, like any other electronic device, they can encounter connectivity issues. If you’re experiencing difficulties connecting your Chromebook to Wi-Fi, there are several potential causes and solutions to explore. By following the troubleshooting steps outlined below, you can get your Chromebook connected to the internet once again.

Troubleshooting Steps

A. Restart the Chromebook and Wi-Fi Router

One of the simplest and most effective troubleshooting steps is to restart both your Chromebook and Wi-Fi router. This action can help resolve minor glitches and refresh the network connection. Start by turning off your Chromebook, then power down your Wi-Fi router. Wait for a few seconds, then power on the router and wait for it to establish a stable connection. Finally, turn on your Chromebook and check if the Wi-Fi connectivity issue persists.

B. Check the Wi-Fi Connection Settings

Sometimes, incorrect or misconfigured Wi-Fi connection settings can prevent your Chromebook from connecting to the network. To verify the settings, click on the network icon located in the bottom-right corner of the screen. Select “Wi-Fi settings” and ensure that the correct Wi-Fi network is selected. Additionally, check if the “Airplane mode” is disabled. If necessary, modify the settings accordingly and try connecting to Wi-Fi again.

C. Forget and Reconnect to the Wi-Fi Network

For persistent connectivity issues, it may be helpful to forget the problematic Wi-Fi network and establish a fresh connection. Access the Wi-Fi settings as mentioned in the previous step, locate the network causing issues, and click on the “Forget” button. Afterward, select the same network from the available options and enter the correct password if prompted. This process can often resolve authentication-related problems.

D. Update Chrome OS and Wi-Fi Drivers

Outdated software can contribute to connectivity problems. Ensure that your Chromebook is running the latest version of Chrome OS by going to “Settings” > “About Chrome OS” > “Check for updates.” If an update is available, install it and restart your Chromebook. Similarly, updating the Wi-Fi drivers can address compatibility issues and enhance connectivity performance. Visit the manufacturer’s website for instructions on updating the drivers.

E. Disable VPN and Proxy Settings

Virtual Private Networks (VPNs) and proxy settings can sometimes interfere with your Chromebook’s ability to connect to Wi-Fi. If you have any VPN or proxy settings enabled, temporarily disable them and attempt to connect to Wi-Fi again. If the issue is resolved, consider reconfiguring your VPN or proxy settings to ensure compatibility with your Wi-Fi network.

F. Reset Network Settings

Resetting the network settings on your Chromebook can help eliminate any misconfigured settings or conflicting network profiles. To reset the network settings, go to “Settings” > “Advanced” > “Reset settings” and choose the “Reset” option under the “Network” section. This action will remove saved Wi-Fi networks and related settings. Afterward, reconnect to your Wi-Fi network and check if the problem is resolved.

G. Check for Interference and Signal Strength

Wi-Fi signals can be affected by physical obstacles and interference from other devices. Ensure that your Chromebook is in close proximity to the Wi-Fi router and check if there are any objects or walls obstructing the signal. Additionally, keep other electronic devices, such as cordless phones and microwaves, away from the router to minimize interference. A strong and stable signal can significantly improve your Chromebook’s Wi-Fi connectivity.

H. Contacting the Network Administrator

If you’re using a Chromebook in an educational or professional setting, it’s possible that network restrictions or firewall settings are preventing the connection. In such cases, contact your network administrator or IT support to ensure the Wi-Fi network is accessible and compatible with your Chromebook. They can provide specific instructions or make the necessary network adjustments to facilitate connectivity.

Additional Tips

In addition to the troubleshooting steps mentioned above, here are a few additional tips to consider when your Chromebook won’t connect to Wi-Fi:

A. Ensure the Wi-Fi Network is Working Properly

Before assuming the issue lies with your Chromebook, ensure that the Wi-Fi network itself is functioning correctly. Check if other devices can connect to the network without any problems. If other devices are also experiencing connectivity issues, contact your internet service provider (ISP) for assistance.

B. Connect to a Different Wi-Fi Network

If possible, try connecting your Chromebook to a different Wi-Fi network. This test can help determine if the problem is specific to your Chromebook or if it’s related to the Wi-Fi network you’re trying to connect to. If your Chromebook successfully connects to a different network, the issue may lie with the initial Wi-Fi network’s settings or compatibility.

C. Try Using a USB Wi-Fi Adapter

In some cases, the Wi-Fi hardware on your Chromebook may have compatibility issues or become faulty. To overcome this limitation, you can try using a USB Wi-Fi adapter. These adapters provide an alternative wireless connection method and can help you establish a stable network connection on your Chromebook.

D. Perform a Powerwash on the Chromebook

If all else fails and your Chromebook still won’t connect to Wi-Fi, you can consider performing a powerwash. A powerwash resets your Chromebook to its factory settings, eliminating any software-related issues that may be causing the connectivity problem. However, make sure to back up your important files and data before performing a powerwash, as it erases all user data from the device.


Experiencing difficulties when your Chromebook won’t connect to Wi-Fi can be frustrating. However, by following the troubleshooting steps outlined in this article, you can effectively address the issue. Remember to restart your Chromebook and Wi-Fi router, check the Wi-Fi connection settings, update Chrome OS and Wi-Fi drivers, and consider other tips such as disabling VPN and proxy settings. If necessary, reach out to your network administrator for further assistance. With persistence and the right approach, you’ll be able to reconnect your Chromebook to Wi-Fi and resume your online activities seamlessly.


Why is my Chromebook not connecting to Wi-Fi after trying all the troubleshooting steps?

If you’ve exhausted all the troubleshooting steps and your Chromebook still won’t connect to Wi-Fi, it’s possible that there may be a hardware issue with the Wi-Fi adapter. Consider reaching out to the manufacturer’s support or a certified technician for further assistance.

Can I use a mobile hotspot to connect my Chromebook to the internet?

Yes, you can use a mobile hotspot to connect your Chromebook to the internet. Most modern smartphones offer a mobile hotspot feature that allows you to share your cellular data connection with other devices, including Chromebooks.

What should I do if the Wi-Fi signal strength is weak in certain areas of my home?

If you’re experiencing weak Wi-Fi signal strength in certain areas of your home, you can try relocating your Wi-Fi router to a more central location. Additionally, using Wi-Fi range extenders or mesh Wi-Fi systems can help amplify the signal and provide better coverage throughout your home.

Is there a way to prioritize Wi-Fi networks on a Chromebook?

Yes, you can prioritize Wi-Fi networks on your Chromebook. When multiple Wi-Fi networks are available, Chrome OS automatically connects to the network with the highest priority. You can adjust the network priority by going to “Settings” > “Wi-Fi” > “Preferred networks” and arranging the networks in the desired order.

How do I know if my Chromebook’s Wi-Fi hardware is faulty?

If you’ve exhausted all troubleshooting steps and your Chromebook still cannot connect to any Wi-Fi network, there is a possibility that the Wi-Fi hardware is faulty. Consider testing your Chromebook with a USB Wi-Fi adapter. If the USB Wi-Fi adapter works without issues, it suggests a problem with the internal Wi-Fi hardware. Contact the manufacturer’s support or a certified technician for further assistance.

Shawn Stolting

Web developer and blogger. I help people with their internet connection by providing the proper information that they need to know.

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